Careers

WHO WE'RE LOOKING FOR

We’re looking for people who believe in the transformative power of technology to change lives for the better; who care deeply about what they eat and where it comes from; who sweat every last detail; and who are looking to grow with us for years to come. This means being…

  • Organized. Obsessed about using calendars, spreadsheets, and other tools to manage your time, tasks, and responsibilities.
  • Efficient. Understand the importance of processes and efficiencies for operating and scaling a business.
  • Hard-working. Willing to get your hands dirty to solve problems.
  • Willing to learn and adapt. When we started Lufa Farms, we had never grown a tomato or sold a tomato, but our team has had the drive, capability, and innovation to build our business to what it is today.

HOW TO APPLY

Below you can find descriptions of the positions we’re currently looking to fill. If you think the paragraph above describes you, we encourage you to email us at hr@lufa.com regardless of background or experience. When you apply, be sure to include:

  • Name of the position you’re applying for in the subject line.
  • Attach your CV (no longer than one page unless you have a compelling reason).
  • Let us know what you’re looking for in terms of compensation.

POSITIONS

Warehouse Team Member 

Our Warehouse Team Employees are the key to our daily operations, You might be asked to portion or package bulk products, pack customer grocery baskets, clean our shipping baskets and isothermic bags, pick items from the refrigerated section of our warehouse or any other tasks we need to do to get our day done. 

Requirements:

  • Punctuality!
  • Good physical shape: ability to lift items weighing up to 20 lbs, walk 20 km per day and comfortable climbing ladders
  • Ability to work quickly and accurately under pressure
  • Pride in work completed and respect for food products being handled
  • Comfortable using an iPad, computer and software

Assets:

  • Experience in the food industry and in agriculture
  • Logistical and warehouse experience
  • Verbal and reading comprehension in English or French

Schedule

  • Full time, 1:00 am to 11:00 am, 40 hours/4 days per week - NIGHT SHIFT

 

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Purchaser - Category Manager

The purchaser is responsible for the management of supplier relations and the onboarding of new products.

We are looking for specialists to manage the following categories:

  • Quebec fruit and vegetables;
  • Cheese, dairy and eggs;
  • Prepared foods.

Responsibilities:

  • Development of new products and suppliers aligned with the mission and vision of the company to optimize the product offerings in your respective category;
  • Price negotiations and sales forecasting;
  • Planning of promotional calendars and inventory management;
  • Validation of product and supplier descriptions in collaboration with marketing;
  • Monitoring sales and profitability results to ensure optimal performance of your categories.

Requirements:

  • Bachelor’s degree in administration or equivalent;
  • Ability to work independently, be incredibly organized and plan strategically;
  • Devotion to quality and work well done;
  • Ability to develop sustainable supplier relationships based on mutual trust;
  • Strength and experience in negotiation;
  • Strong communication skills in both French and English (oral and written);
  • Strong work ethic, adaptable, detail oriented, respect for both products and deadlines;
  • Good knowledge of computers and good comfort level using various software and apps (especially spreadsheet creation software).

Schedule:

  • Monday to Friday from 9:00 a.m. to 5:00 p.m. 40-45 hours/week.

 

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Full Stack Developer

Lufa Farms is looking to grow its Software Development department. The Full Stack Developer will be responsible for the development of applications to support our daily operations and our online sales platform. We are looking for someone to: 

  • Work as part of a team in order to build and deliver software
  • Translate requirements into conceptual designs and estimates
  • Design and architect a wide range of software including ERP and Ecommerce sites
  • Improve existing infrastructure to facilitate scaling out
  • Develop clean, maintainable code in a continuous integration environment
  • Actively contribute with constructive feedback to the team through code review
  • Develop high quality code using various methodologies such as TDD and Unit Testing
  • Stay up to date with the latest web development technologies
  • Use software that directly impacts the food industry

Requirements: 

  • 0-5 years experience with designing and developing highly scalable availability software for web applications or services
  • Experience with Agile development environment
  • Experience with programming languages such as PHP5+, JavaScript (ES6), HTML5, CSS3, SASS
  • BS/BA in Computer Science, or equivalent experience
  • Familiar with MVC frameworks such as Yii and Lumen Laravel
  • Experience with GIT
  • Basic proficiency in a UNIX/Linux environment
  • Complex SQL queries and database schema design
  • Proven skills for profiling, optimization
  • Experienced with writing reliable unit tests
  • Capable of managing stress in a time sensitive environment
  • Ability to learn new technologies or paradigms
  • Excellent communication skills

Assets:

  • Knowledge of Nodejs (v8+), Reactjs or ability to learn them
  • Experience with Ecommerce / payments platforms
  • Experience with Warehouse software management
  • Experience with Micro service architecture
  • Good understanding of design patterns
  • DevOps background
  • Genuine interest in Lufa Farms, our mission and business model

Schedule:

  • 40-45 hours per week

Salary:

  • To be determined according to qualifications and experience

 

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On-call Greenhouse Aid

Greenhouse Aid works to ensure that produce is delivered fresh to our clients the following day and also help during plant pulls. Other duties include plant care and greenhouse janitorial tasks.

Requirements: 

  • Must have access to a car;
  • Independent;
  • Comfortable with long periods of physical activity (8+ hours) in humid environment;
  • Capable walking/bending and lifting for extended periods;
  • Organized.

Assets:

  • Experience with greenhouse labour.

Schedule:

  • On-call;
  • Please note that the schedule is subject to change, due to season, plant health, and crop changes.

 

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Customer Service Supervisor

The Customer Service Supervisor is someone with leadership qualities and team management skills.

Responsibilities:

  • Provide support to the Customer Service Agents and answer their questions;
  • Answer Customer Service Ticket help questions from stay at home Customer Service Agents;
  • Participate in weekly coordination meetings;
  • Calls and email audits;
  • Create IT tickets and submit challenges for development challenges to suggest new tools or improvements that will help offer a better service to clients and improve the overall efficiency and performance;
  • 1 on 1 weekly meetings with the Customer Service Agents;
  • Batch refunds and discounts;
  • Send messages from End-User Fulfillment department to clients;
  • Work in coordination with the End-User Fulfillment Supervisor to ensure order pick ups work smoothly;
  • Update the customer service weekly report;
  • Update the operations error report;
  • Responsible to improve the following metrics: retention rate, credit to sales percentage, reactivations numbers.

Requirements: 

  • Proactive;
  • Charismatic;
  • Willing to go above and beyond for our Lufavores;
  • Bilingual;
  • Time efficient and time oriented;
  • Great work ethic, flexibility, attention to detail, and accuracy;
  • Comfortable using computer and associated applications, and particularly; comfortable working with/or learning to use customer service management software and Excel;
  • Ability to work quickly and precisely in a fast-paced environment;
  • Problem solver;
  • Has the ability to handle complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution;
  • Has the ability to multi-task, prioritize, and manage time effectively;
  • Can handle stressful situations in a calm manner;
  • Reliable and able to follow-up.

Assets:

  • Customer service experience;
  • University degree;
  • Experience in food or agriculture industry;
  • Genuine interest in Lufa Farms, our mission, and business model.

Schedule:

  • Monday to Friday from 9:00 a.m. to 5:00 p.m. 40-45 hours/week.

 

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Director of Purchasing

This role requires someone who is adept at managing a team, strategic negotiations, and managing relationships with existing suppliers. Additionally, the Director of Purchasing will be responsible for the complete vision of the Lufa Farms online marketplace which involves creating and executing a full merchandising plan based on data, trends and anticipated needs of our Lufavores. This role will be evaluated on Key Performance Indicators- notably availability, margins and average order value. Collaboration with the marketing department, accounting department, distribution department, and with the IT department to improve supply chain tools and operations will also be expected.

Requirements:

  • Good negotiation skills and confident in business relationship development;
  • Experience forecasting, purchasing, and managing supplier relationships;
  • 5 years experience in a purchasing management or direction role, preferably in the food industry;
  • Familiar with retail pricing and specials in the retail food industry;
  • Strong day to day team management capabilities and experience and ability to build and performance manage a multi-disciplinary team;
  • Organizational skills, punctuality and ability to work both independently and in teams in a fast and automated environment;
  • Ability to work quickly and precisely without making errors in a constantly changing environment;
  • Focused on quality and high-standards of work and performance, and achievement of KPI goals;
  • Great work ethic, flexibility, attention to detail and respect for both the products and stated deadlines;
  • Comfortable using computer and associated applications, and particularly; comfortable working with spreadsheets, Excel and project management software;
  • Good verbal/written skills in both French and English.

Assets:

  • University diploma;
  • Food enthusiast, notably passionate about sustainable, local, and high quality food;
  • Experience with online search tools and product recommendation software;
  • Knowledge of website, mobile site and application merchandising;
  • Has created customer content in line with brand values, targeted to increasing sales.

Schedule

  • Monday to Friday from 8:00 a.m. to 5:00 p.m. 45 hours/week.

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